Privacy Policy & Terms and Conditions
Effective Date: June 25, 2026
Welcome to Arnold Build and Design. We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy and Terms and Conditions explain how we collect, use, protect, and disclose your information, as well as the terms governing your use of our website and communications with our company.
Privacy Policy
Information We Collect
When you contact Arnold Build and Design, request an estimate, submit a form on our website, or communicate with us, we may collect the following information:
* Name
* Email address
* Phone number
* Property address
* Project information
* Communications with our team
* Any additional information you voluntarily provide
How We Use Your Information
We use your information to:
* Respond to inquiries
* Schedule consultations
* Prepare estimates and proposals
* Coordinate projects
* Provide customer support
* Send appointment reminders
* Send project updates
* Improve our customer experience
* Fulfill our contractual and legal obligations
SMS Text Messaging Consent
If you select "Yes" to receive text messages through our website, you consent to receive SMS communications from Arnold Build and Design regarding:
Project inquiries
Consultation scheduling
Appointment confirmations
Estimate notifications
Project updates
Customer support
Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchasing our services.
You may opt out at any time by replying STOP to any text message.
For assistance, reply HELP or contact us using the information provided below. Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchasing our services.
Data Sharing & Contact Information
Arnold Build and Design respects your privacy.
We do not sell, rent, trade, transfer, or share your personal information, including your mobile phone number, SMS opt-in information, or SMS consent, with third parties or affiliates for marketing or promotional purposes.
We may disclose personal information only when necessary to:
Provide the services you have requested.
Work with trusted service providers who assist us in operating our business under strict confidentiality obligations.
Comply with applicable laws, regulations, legal process, or governmental requests.
We do not transfer, share, disclose, or provide consumer data, including mobile opt-in data and SMS consent, to any external organizations under any circumstances, even with user consent, except where strictly required by law.
We maintain reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, or destruction.
Data Security
Arnold Build and Design maintains reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, use, disclosure, alteration, or destruction.
DATA SHARING : We do not send or sell affiliate marketing messages or third-party promotional content. Customer data is not shared with 3rd parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Although no method of electronic transmission or storage is completely secure, we make reasonable efforts to safeguard the information you entrust to us.
Arnold Build and Design Messaging Terms and Conditions: 1. The messaging program consists of standard notifications about customers purchases or relationship with our business, general conversational messaging to answer questions and provide support to customers, promotional offers or discounts, any promotion of your products/services.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at craftingdreams@arnoldbuildanddesign.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page. Message and data rates may apply.
Cookies
Our website may use cookies and similar technologies to improve website functionality, analyze website traffic, and enhance your browsing experience.
You may disable cookies through your browser settings if you choose.
Terms and Conditions
Website Use
By accessing or using this website, you agree to use it only for lawful purposes and in accordance with these Terms and Conditions.
Information provided on this website is for general informational purposes only and may be updated or changed without notice.
Estimates
All estimates are based on the information available at the time they are prepared.
Pricing, project scope, scheduling, and material availability may change following site inspections, design revisions, owner-requested modifications, or unforeseen conditions.
Construction services are governed by a separate written agreement executed between Arnold Build and Design and the client.
SMS Terms
By opting in to receive SMS messages from Arnold Build and Design, you agree to receive the following types of text messages:
Informational messages, including responses to project inquiries, consultation scheduling, estimate notifications, appointment confirmations, and project updates.
Customer care messages, including customer support, service-related communications, and responses to questions about your project.
Marketing messages, including occasional updates about our services, special offers, promotions, or company news.
Message frequency varies.
Message and data rates may apply.
Reply STOP at any time to unsubscribe.
Reply HELP for assistance.
Consent to receive text messages is not a condition of purchase.
Limitation of Liability
Arnold Build and Design shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website or reliance on information contained herein.
Changes to This Policy
Arnold Build and Design reserves the right to modify or update this Privacy Policy and Terms and Conditions at any time. Changes become effective immediately upon posting to this page. The Effective Date above will be updated whenever revisions are made.
Contact Us
If you have questions about this Privacy Policy, our Terms and Conditions, or SMS communications, please contact us:
Arnold Build and Design
Phone: (804) 318-5001
Email: craftingdreams@arnoldbuildanddesign.com
Website: https://www.arnoldbuildanddesign.com
